Exchange and return

EXCHANGE AND RETURN POLICY

Please note: underwear and swimwear are not eligible for return or exchange due to hygiene and safety reasons.

 

Before placing an order, we recommend checking our size chart to ensure the correct swimwear size.
You can also contact our manager for assistance in choosing the right size.

 

Return Policy for Defective Items

Defective items include products with manufacturing faults or damage
(such as unstitched seams, fabric defects, or color issues),
as well as items that do not match the ordered article.

Claims must be submitted within 5 working days from the date of receiving the order.
This period is considered reasonable for identifying hidden manufacturing defects.
After this period, claims will not be accepted.

Refunds are processed via the payment system within three working days.

 

If you have any further questions do not hesitate contacting us: +971552881985 or lovepam.manager@gmail.com